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Living in Brussels

Emergencies

The main emergency services and numbers

Sometimes you need to act fast and call professional assistance in emergency.So it’s important to have the main emergency numbers close at hand.

In a medical emergency as a result of an accident, violence or a fire, call 100 (in Belgium) or 112 (valid throughout the European Union). Both of these numbers are free 24 hours a day from a landline, a public telephone or a mobile phone (even when networks are not available or overloaded).
Police emergencies: 101
In the event of a road accident you can call an agent from one of the emergency roadside phones positioned every two kilometres on motorways and some regional roads. The agent will be able to determine your location automatically.

Medical emergencies

The European emergency number, valid in Brussels and throughout Europe, for all medical emergencies: 112
Fire and ambulance services: 100
Centre Antipoisons (Antipoison centre) (FR/NL): +32 (0)70 245 245
Centre des brûlés Bruxelles (Burns centre) (Hôpital militaire Reine Astrid (FR/NL)): +32 (0)2 268 62 00
Cancerphone ('Fondation contre le Cancer' (FR/NL)): 0800 15 800 – 0800 15 801
Duty pharmacies (FR/NL): 0900 10 500 (€0.45/min) or +32 (0)70 660 160
Veterinary duty services: +32 (0)2 479 99 90

For French speakers

Red Cross (FR): 105
'SOS Médecins' (doctors) (FR): +32 (0)2 513 02 02
AIDS assistance information (FR): 0800 20 120
'SOS Vétérinaires' (veterinarians) (FR): +32 (0)497 400 400

For Dutch speakers

Dutch-speaking duty doctors service (NL): +32 (0)2 242 43 44
Red Cross Flanders (NL): 105
Aids and STD line (NL): +32 (0)078 15 15 15

Safety

Police emergencies: 101
Police stations: www.info-zone.be (FR/NL)
Child Focus (FR/NL) 116 000 (free inside Belgium) or +32 (0)2 475 44 99 (paying from abroad)
Suspected gas leaks: +32 (0)2 274 40 44

Psychosocial assistance

For French speakers

Télé-Accueil (FR): 106
Centre de prévention du suicide (Suicide prevention centre) (FR): 0800 32 123 or +32 (0)2 649 95 55
'Centre de prévention des violences conjugales et familiales' (Conjugal and Family Violence Prevention Centre) (FR): +32 (0)2 539 27 44 or (0)2 647 00 12 (after 5 pm)
'Infor-Drogues' (drugs) (FR): +32 (0)2 227 52 52
'SOS Jeunes' (Children’s helpline) (FR): +32 (0)2 512 90 20
'SOS Viol' (Rape helpline) (FR): +32 (0)2 534 36 36
Alcoholics Anonymous (FR): +32 (0)2 511 40 30

For Dutch speakers

'Tele-Onthaal' (FR): 106
'Zelfmoordlijn' (suicide prevention hotline) (FR) : +32 (0)2 649 95 55
De Druglijn (information about drugs) (FR): +32 (0)78 15 10 20
'Kindertelefoon' (assistance for children) (FR): 102
'Meldpunt Ouderenmishandeling' (senior citizen mistreatment hotline) (NL): +32 (0)78 15 15 70
Alcoholics Anonymous (NL) : +32 (0)3 239 14 15
Teleblok (help for students during the exams) (NL):
0800 13 14 4

Lost or stolen bank cards

Card Stop (FR/NL): +32 (0)70 344 344 (24/7)

The phone numbers of the central police zone divisions in the Brussels-Capital Region are provided on the page devoted to the Brussels police services on this website.

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